Coalese Corporation - Raven Features: Privacy, Security & Standards

Raven Privacy, Security & Standards

The delivery and preservation of privacy and security are intrinsic to Coalese Raven, since medical records are highly sensitive.

Coalese Raven enforces strict security and privacy measures at all steps in the collaboration and access process, and includes the following features:

Two-factor user authentication is used by Coalese Raven, to ensure that only authorized users obtain access to sensitive patient medical record information. Optional hardware key based 2-factor authentication is also available.
Strong public-key encryption is used, without exception, for all data transmission across the network, between Coalese Raven and the user's browser. This makes it feasible to use the public internet as a secure transport network, eliminating the cost associated with proprietary networks.
Role-based access controls in Raven only expose the portions of a patient record that a particular healthcare worker is authorized to view, by virtue of their role on the larger primary care team. Role-level permissions can be specified at both the clinic (EMR system) default level and also at the individual physician level.
Coalese Raven logs all access to patient medical records in a comprehensive audit trail, to facilitate monitoring of who is accessing what information, when.
Coalese Raven is pre-configured and built on top of a secured and locked-down Linux operating system environment, with extensive security components (firewalls, disable root login, etc.) included to provide a worry-free, highly secure deployment platform for healthcare integration.
Remote Management is also authenticated using bi-directional digital certificates and uses strong encryption for all remote management across a network. Remote Management can also be disabled if required.
Raven allows for custom disclaimers and one-time click-through agreements for user access. Appropriate legal verbiage and disclaimers would typically be provided by the clinic's legal counsel and customized during the installation and configuration of Raven to address privacy and liability limitation needs.

Coalese Open Standards

The Coalese products and solutions make extensive use of open healthcare, IT and internet standards, tools and best-practices to ensure that the solution is extensible, maintainable, and evolvable in the long term such that it will preserve solution investments in the future.